IT Services & Engineering

Overview

Since inception, Digital Edge has successfully demonstrated its unique integration of vast technical abilities, providing clients with assistance in the development and operation of complex IT environments. Building a distinctive internal workflow, Digital Edge created a robust & technological workhorse to offer companies customizable solutions for:

With expertise in all industry sectors & by leveraging enhanced partner relationships, we effectively supply companies with highly-specialized solutions designed to corroborate both business & technical minds.

Digital Edge… Unifying business principles with leading IT innovations, facilitating operational efficiency.

 

Management Services

Our vast flexibility and breadth of knowledge within the data center allows us to offer clients a broad range of options from entire system design, including hosting, building, managing, and maintaining, to a complete take-over from a pre-existing infrastructure . Embedded within our framework is the ability to allow clients to pick and choose the management roles, design work, and maintenance structure.

Aside from our technical capabilities, we take the time to understand our clients’ environments, situation within the marketplace, and corporate structure, giving us the ability to act as trusted advisors. And because we know that all companies business models are created differently and objectives vary, we use our flexibility and knowledge base to supply and support our clients with the full expertise they need.

Therefore, we give our clients the ability to decide how they want their environment managed, keeping them in control of their business, and making us a part of it.

Tiered Options Levels of Support for Managed Services

  • 24/7 Online Assistance
  • Ad Hoc
  • Random Request
  • Emergency Support
  • Scheduled Maintenance Assistance
  • Pay Hourly or in Upfront Blocks
 

Database Administration

Digital Edge is certified in
all industry-used database administrations such as
Oracle, Microsoft & MySQL.

Our database administrators are valuable resources in clustering, high-availability, performance tuning, and data replication; including the ability to cover full day-to-day operations.

 

Application Support

Digital Edge's development team has strength in Integration; high-performance & high-availability system tunings in:

All Microsoft Development products

  • Java/WebLogic/Tomcat/JBoss
  • Oracle
  • PHP
  • Perl
  • Ruby/Rails
  • C/C++
  • Shell scripting
  • Cognos
  • WebFOCUS
 

Infrastructure Design

At Digital Edge, we integrate our business expertise within a data center including hardware and software knowledge creating high capacity and high availability solutions. Our engineers cater to our client’s requirements, needs, and goals making each solution unique.

Considered a trusted advisor, we consult our clients on storage, virtualization, security, network, and application & database management.

By doing so, Digital Edge performs its own internal process to analyze current environmental challenges & prepares full documentation for future infrastructure changes.

Our process involves

Architecture:

  • Capacity Planning
  • Compatibility Analysis/Testing
  • Hardware Specifications
    • Storage Requirements
    • Network
    • Servers
  • Software Licensing
  • Drawings/Maps
  • Full Documentation
  • Migration/ Project/ Test Plan

Implementation:

  • Migration
  • Installations
  • Setup/Configurations
  • Testing
  • Knowledge Assistance
 

Backup & Recovery

  • Disk-to-Disk To Tape Backup
  • Full/Differential/Incremental
  • 24/7 DBA expertise
  • Change management/source control
  • Data manipulation & monitoring
  • Real-time performance support
 

System Development

  • Small scale-integrations
  • Troubleshooting and bug-fixing
  • Performance tuning and functionality extensions
  • Data bridging
  • Report writing
  • Web service integrations
  • Customized system builds