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KnightWatch has following features and components
24/7 monitoring team traned to:
Understnad alerts, their priorities and levels
Execute escalation procedure based on alert priorities and levels
Perform advanced monitoring procedures
User experience:
Monitoring ensuring service availability
Monitoring ensuring response timne to your systems
System health monitoring
Server health and performance parameters
Network health and performance parameters
Advanced monitoring procedures
Monitoring of custom processes and transactions
Hardware revisions
Manual revisions
Monitoring portal
Reports and Graphs allowing analysis of system performance
Processing bottlenecks
Failure prediction
Historical preformance data
Complience and regulation
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