Digital Edge's monitoring platform is a well measured balance of monitoring points. It consists of bundles of tools and techniques insuring light processing overhead while providing comprehensive information that triggers appropriate action.

Where most products in the market today provide software solutions that implements one or two monitoring mechanisms, Digital Edge has developed a set of tools working together as a bundle utilizing multiple approaches and methods. Our concept; "System monitoring should be done from both sides":

a. Availability, response time and user experience should be done "from OUTSIDE" of the system perimeter;
b. Performance, system state and health, error and warnings, job statuses should be collected from "INSIDE" of the system perimeter.

Utilizing our framework we are able to ensure 100% coverage from every available angle of any type of equipment, anywhere - geographically independent.

Once we have configured specific monitoring parameters for your organization, we integrate our escalation processes with your notification procedure. As an added layer of convenience, we provide a secure login to the Digital Edge Performance Portal. With this access you then able to view the health of your network directly through the web interface. This enables unprecedented 24x7 client visibility of all monitoring functions whenever and wherever you need it.