Digital Edge: How We Support You

Throughput overall load: shows bandwidth throughput during the load test
HTTP response rate: response-per-second dynamics and HTTP status statistic
Process scalability: shows average transaction response time across the increasing load
Additional hardware / software parameter graphs: according to fast bottleneck-finding methodology

MANAGED COLO SERVICES

MONITORING SERVICES

PERFORMANCE SERVICES

APPLICATION SERVICES

Today's high-capacity, high-performance systems demand deeper support. Our four-step process ensures your system is ready to perform, before the first user is onboard. This process includes:

1. Discovery and planning
2. Scripting
3. Stress-testing/tuning sessions
4. Reporting

Discovery and planning

During discovery sessions we learn your site's structure; discuss possible usage patterns, traffic requirements, and usage scenario combinations; and analyze available historical logs to precisely model usage patterns. After this session, the load plan includes:

- Stress-test goals
- Load tools definition
- Stress-test scripts
- A plan for each script
- Timelines

Scripting

During this stage, Digital Edge develops all required scripts. Scripts belong to the client and can be reused any time stress-testing must be performed. These scripts can include: automated user generation, dynamic user rotations, dynamic wait times, and other advanced techniques.

Stress-testing/tuning sessions

At this point we perform actual stress-tests. We are not bound to load running sessions and perform as many as necessary. (Most competitors define a set number of load sessions and run only these, regardless of results.) Instead, Digital Edge will stop, tune, and rerun as many times as needed. Additionally, we can change load duration and frequency. We simultaneously record basic performance parameters and verify that the results meet all "Stress-testing Goals." If they don't, we use Digital Edge's bottleneck identification methodology to determine the slowness’ cause, and all possible resolutions. We then repeat load tests/tuning actions until all goals are met.

Reporting

Our reports include:
1. Throughput overall load: shows bandwidth throughput during the load test
2. HTTP response rate: response-per-second dynamics and HTTP status statistic
3. Process scalability: shows average transaction response time across the increasing load
4. Additional hardware/software parameter graphs: according to fast bottleneck-finding methodology