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 was founded in 1996 by Irene Goltsman and Michael Petrov. Their vision was to capitalize on the contacts that Michael established while he occupied a senior leader position at the Ministry of Nuclear Engineering in Russia. Michael knew that their specialized skills could easily compete within US market.
The first office was established in Red Hook, Brooklyn and in 2001, relocated to its current location at the Teleport of Staten Island. This was a strategic move designed to root the company at a high end, high tech facility capable of supporting Digital Edge's long term goals and future client base.
During the dot-com boom, Digital Edge was extremely successful working with large companies such as Revlon, Vitamin Shoppe, and Tumi providing outsourcing of software deployment. It was at this time Irene and Michael saw an even larger opportunity; to maintain infrastructure for their clients; and moved the business towards the next stage of its evolution, data center collocated network management.
At first, Data Centers had little interest in technically maintaining their clients since they were making tremendous amounts of money leasing space and bandwidth alone. But the big players in the telecom world seized the opportunity to build their own data centers in order to monopolize their bandwidth offer and packaged in support as an afterthought. Digital Edge knew they were far more capable and cost effective, but needed to find a neutral data center; this is when they discovered Telehouse. They began moving all clients from other datacenters to their growing facility, pulling revenue from their emerging competitors and adding it to their growth. Five years of experience in complex system management along with a stable team allowed them to provide superior service to their clients.
In 2002 they began developing proprietary Monitoring Cluster services after noticing major inadequacies within the monitoring software vendors. All monitoring software was competing on a "monitoring everything" basis. They were giving clients maximum flexibility with no direction. Digital Edge's vision was not about what tool was used, but more about WHAT EXACTLY TO MONITOR. Through sets of production stress tests, profiling and tuning experience of their high load clients, they identified hot areas that they felt they should monitor and narrowed down system monitoring to four areas of attention that gives full, high level picture of system performance. At the same time they started developing their own monitoring tool concentrating on providing better precision of the information within those four areas, rather then providing wide specter of "sensors". Another critical methodological aspect was an ability to monitor any type of equipment anywhere. This process had to be able to submit information through any types of routers, proxies, firewalls. So they decided to utilize the most common protocol - HTTP. They develop a system utilizing Agent - Web Service concept by means of a small program installed on the server, collect information about the server health, and submit it to a web service over HTTPS. They developed agents for use on all operating systems. This approach made Digital Edge network topology geographically independent. The message their clients was "We know how to monitor, but even more importantly - we know WHAT to monitor"
In 2004 they opened their Miami facility to accommodate global recoverability.
The plan was very simple. Digital Edge felt that their service offerings were business critical, and the way they provide them so convenient, that the only one thing left to do was to grow the ability to demonstrate it to their clients.
Michael Petrov, CTO, said "Our vision is that businesses should see IT as a set of services. They should not get bogged down in the complexity or day to day operation. Business should calculate implementation and operation costs and bring it to us. We will show how to do it more cost effectively".
Digital Edge feels the technology. They know what is in the best interests of their clients. They know where big technology vendors are pushing and can validate those factors against the needs of their customers.
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