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You will not often hear IT professionals sitting around at dinner discussing day to day operations such as monitoring or firewall management. More likely you will hear conversation about the new wireless technology that they just implemented or how they were able to confuse their senior management with impressive visual presentations on voice over IP implementation or encoding video streams over HTML! The day to day tasks seem lackluster and, in fact, boring. However, without effective operations, the newest and most sophisticated systems are destined to fail. Digital Edge understands that the devil is in the details. That is why we have designed methods that can be implemented individually or in tailored packages which provide a process to manage all of the dreary tasks that are business critical, yet no one speaks about.
Some of these unsung services are:
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Monitoring
System administration
Network management
Firewall management
DBA Services
Patch management
Recovery services
Vendor coordination
Hardware replacement
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