Empowering High-Growth Scale

• Respond 30% faster to client RFPs and Cyber Security Due Diligence Questionnaires, reducing time and cost while increasing sales revenue.

  FundCount grows by moving to cloud platform with Digital Edge

  About:

  In the fiercely competitive landscape of financial software providers, the traditional On Premises deployment model was the norm. By offering deployment of the FundCount software on clients' premises, FundCount harnesses existing infrastructure while offering application-level support in collaboration with internal IT resources. Some clients, particularly those in the Family Office space, still prefer this model. However, FundCount recognized their strength was in comprehending industry complexities and client needs, prompting a strategic shift for this global group, which now also offers Cloud services through its Canadian subsidiary.

  Challenge:

  The tide is turning with the growing adoption of cloud technology in the financial industry. Clients are seeking to retire aging hardware, reduce operational costs, or outsource operations, each bringing additional concerns about cybersecurity and compliance. FundCount began viewing software not merely as an IT asset but as a service to be consumed—a shift toward the Software as a Service (SaaS) model. Realizing the need for a comprehensive transition, FundCount faced several challenges. These included building a cloud support team with understanding of legal requirements, establishing cybersecurity operations, purchasing additional cybersecurity tools, standardizing deployments, and equipping their sales team with new capabilities. Each hurdle required the investment of both time and money. Anticipating a 90 to 120 day timeline, FundCount opted for a strategic partnership with Digital Edge rather than navigating these obstacles independently.

  Solution:

  “It was absolutely essential that we work with a partner who not only understands our business but the Fintech space at large, regulatory requirements, and most importantly cybersecurity. We have the utmost trust in Digital Edge who takes the risk out of our processes by covering compliance and cybersecurity operations. They not only do this for us but also for large banking institutions, which gave us confidence that they were the right partner for FundCount. This allows us to reply to DDQs much faster with auditable artifacts. Their expertise and fast response times helps us accelerate our own sales cycles allowing us to increase revenues and offer the most secure and competitive product on the market.” - says Alex Ivanov, CEO of FundCount.

  Business Benefit:

  Within a remarkable 60 days, FundCount and Digital Edge successfully launched the first client, kick-starting a process of continuous learning and optimization in their cooperation model. Over the subsequent year, 15 clients seamlessly transitioned to the new SaaS model. The partnership's next task was enhancing FundCount's sales team with SaaS capabilities, with focus on expediting the sales cycle impacted by cybersecurity concerns and Supply Chain security for end customers.

  Value-Added Benefits:

  “FundCount delivers a unified platform for the general ledger, portfolio, partnership accounting and management and reporting needs of financial organizations. We work with the very best in the single and multiple family office, asset management, fund administration, private equity and hedge fund, spaces to help them drive excellence and efficiency into their back-office accounting solutions. When working with new firms we need to build trust in our solution. Trust in ability of the software to deliver expected results, but also trust in ability of our solution to safeguard client’s information and comply with laws and regulations in financial industry internationally. We need to have a trusted partner to deliver on the DDQ’s in a timely manner. As head of Global Sales, I need to know that our partner is “getting it right”, it makes all the difference in being able to achieve a mutually beneficial partnership with our clients” - says Ashley Whittaker - Head of Global Sales

  Business Impact:

  By leveraging Digital Edge's certifications and standardized cybersecurity framework, FundCount's sales team achieved a improvement in the sales conversion and cycle, addressing concerns related to Cybersecurity Due Diligence Questionnaires and overall Supply Chain security.

• Assured trust in your solutions is building foundation for cross sells and upsells resulting in more revenue.

  Digital Edge Assures Client Trust With Fintech: Cutting-Edge Technology solutions that Push The Boundaries For Added Upsell, Cross-sell and Revenue.

  About:

  A leading Capital Market firm dedicated to delivering cutting-edge technology solutions to a diverse range of financial institutions, including banks, broker/dealers, insurance firms, hedge and pension funds, and asset management companies needed a partner. who could deliver an integrated cybersecurity, compliance, and operations solution to support the demands of their growing customer base.

  Challenge:

  The client offered a distinctive stack of service analytics and capabilities designed to shape the future of fintech. They sought a partner with expertise in global regulatory laws, compliance as well as the operational capability to help them modernize their cloud infrastructure. This partnership was crucial to ensure seamless interoperability with existing platforms and required expertise on implementing and managing an AWS SaaS Infrastructure as a Service platform.

  Solution:

  In the quest for a partner, they needed a firm capable of working alongside our client base while offering an end-to-end integrated solution. They needed to choose a partner who had the credentials and competency that could help this client push the boundaries to consistently deliver breakthrough technology, and digitalize business processes while reimagining risk for their clients. Entrusting Digital Edge to support overall strategy, navigate day-to-day complexities, and provide 24/7 DevSec support underscores the significant value that Digital Edge continues to bring to the table.

  “Digital Edge provides a myriad of services for us & has repeatedly demonstrated competency and flexibility in meeting our needs. We cannot speak highly enough of how Digital Edge has become an integral partner in helping scale our SaaS business on AWS”. says Nestor Nelson, CIO.

  Business Benefit:

  The solution provided Fintech with the flexibility to scale operations up or down, relieving operational burdens on in-house teams The overall result was heightened performance, agility, and transparency across their global footprint. With a robust cybersecurity and data governance plan in place, the client gained peace of mind, ensuring compliance with laws and regulations in the regions and countries where they conduct business, and the confidence that they were meeting necessary certifications.

  Value-Added Benefits:

  • Amplified customer centricity through improved scalability and automation
  • Optimized costs and increased efficiencies
  • Mitigated risks with disaster recovery and ISO certifications
  • Enhanced cost accounting, budgeting, and reporting metrics for IT and Finance

  Business Impact:

  Without Digital Edge, the fintech company would be unable to deliver a strategic infrastructure that provides a competitive edge to their customers.

  NextGen Strategic Advisors

  Assuring Trust in solutions: Building a foundation for cross sells and upsells to drive partner revenue

  Overview:

  NextGen Strategic Advisors, a management consulting firm, prioritizes assembling project teams with seasoned expertise in Senior Management and C-Suite roles. Their unique approach integrates direct executive experience with consulting, project management, and implementation proficiency specifically in the Financial Services sector.

  Challenge:

  Given NGSA access to sensitive financial data, they faced the challenge of revisiting and fortifying their security posture, a prerequisite set by their partners .In January 2024, NGSA enlisted Digital Edge to address their cybersecurity requirements.

  Solution:

  Digital Edge collaborated with NGSA to conduct a thorough examination of existing documents and perform an extensive risk assessment, leveraging their cybersecurity and privacy expertise with Digital Edge’s in-house counsel. Practical recommendations were provided to enhance the current system while appropriately assessing residual risks.

  Additionally, Digital Edge provided a comprehensive end-to-end internal audit and gap analysis, aligning with industry best practices, specific to the financial services sector. Interviews with NGSA's Chief Security Officer and a meticulous review of evidence affirmed compliance with internal policies, ensuring a highly secure environment for both in-house and client data. Digital Edge consistently offered suggestions to refine processes and fortify existing controls efficiently from a time and cost perspective.

  Additionally, Digital Edge played a crucial role in refining and creating policy documentation, providing a legal overview with their own in-house legal advisory team, advising NGSA on relevant privacy laws. This comprehensive approach not only strengthened NGSA's cybersecurity resilience but also had a direct business impact for both NGSA and their clients.

  ‘Keith is an excellent legal consultant and partner. He has made this process so easy and understandable for me” says Gary Mendelblatt, Managing Partner, NextGen Strategic Advisors.

  Business Benefit:

  The collaboration with Digital Edge resulted in refined policy documentation, positively impacting NGSA and their clients. The fundamental legal overview and advice on privacy laws, considering business interests and industry specifics, added another layer of security. Here is an overview of business benefits:

  • Assured trust in solution between client and Digital Edge
  • Aligning Data Privacy Regulations to upsell and cross sell for new projects
  • Secured Confidence with NextGen Strategic Advisors by implementing best practices for in-house policies and procedures.

  As a final step, Digital Edge assisted NGSA in completing a cybersecurity questionnaire from one of their partners, further solidifying their commitment to cybersecurity excellence and demonstrating how they can be leveraged as an ongoing partner.

• 60% more efficient in adopting new compliance regulations.

  Success Story: Pure Finance Group & GLBA (Gramm-Leach Bliley Act) - Digital Edge Accelerates Compliance Management Process, reducing in-house time by 60%

  About:

  A leading Capital Market firm dedicated to delivering cutting-edge technology solutions to a diverse range of financial institutions, including banks, broker/dealers, insurance firms, hedge and pension funds, and asset management companies needed a partner. who could deliver an integrated cybersecurity, compliance, and operations solution to support the demands of their growing customer base.

  Challenge:

  For a company with general help desk oriented IT, it is a daunting challenge to assess how information be classified, and to establish risk analysis and technological procedural controls quickly. The management team at Pure Finance Group assessed that they would need both a strategy and an overall adoption of technology and processes required by the law. They also agreed that it would take approximately 3 months. As a next step, they needed to identify a firm that had the expertise in cybersecurity, compliance and operations who could offer guidance and streamline the process for them.

  Solution:

  Pure Financial decided to engage Digital Edge first for an internal audit to understand better the challenges and then create an overarching adoption plan. Digital Edge’s legal team provided the law and control applicability analysis while the cybersecurity team created a plan of technology controls implementation. By leveraging the tools and resources that Digital Edge brought to the project, Pure Finance Group revealed a 60% saving in time and overall completion of project was cut in half.

  Business Benefit:

  “We engaged Digital Edge (“DE”) in the assistance of this very important compliance project. The turnaround time on the project was very short. As soon as we engaged them, their Team of experts quickly responded, and the project was underway. They took the time to thoroughly explain what was needed, promptly completed the necessary tasks to complete the project and provide us with the information we needed to meet our deadline. Michael, Keith, and the rest of the Team were very professional, knowledgeable, and committed to helping us meet our deadline. Pure Finance Group would consider using Digital Edge for future projects.” Says HJ Snead, Director of Compliance and Risk.

  Value-Added Benefits:

  The overall implementation and preparation of the documentation including information, classification, risk analysis, policies and procedures as well as the internal audit took 8 weeks.

  Following completion of the project, the package was submitted to the state and approved within a few days after the submission.

  Business Impact:

  This success story underscores the value of a responsive, integrated approach to cybersecurity, compliance, and operations providing companies in the Financial Services sector with a vital “License to Operate amid the ever-changing regulatory landscape.

• Reducing executive involvement by 70% and staff involvement by 30%.

  Operational Excellence Achievement: A 70% Reduction in Executive Involvement and 30% Decrease in Staff Involvement

  About:

  Our client is a well-capitalized global fintech based in downtown Chicago, catering to an extensive network of over 6,000 Registered Investment Advisors (RIAs). These RIAs rely on the company for investing in protective financial products such as structured notes, annuities, and buffered ETFs, safeguarding investor portfolios against market downturns. The client also provides tools to empower financial advisors in learning, analyzing, customizing, purchasing, and managing the most suitable products for their clients.

  Challenge:

  The executive and management staff faced escalating concerns regarding the impact of the regional and global regulatory environment on their business. Additionally, there was a growing need for guidance on complex cloud workloads within their infrastructure environment with Amazon Web Services (AWS) that was keeping them up at night. They needed to mature their cybersecurity and compliance posture and improve visibility and reporting capabilities.

  Solution:

  Digital Edge addressed these challenges by implementing a robust data governance framework and rules of engagement. Cloud modernization strategies were deployed using the AWS Account Factory program to streamline AWS accounts, thereby increasing speed to market and delivery for all users. Adhering to AWS SaaS best practices, the solution improved security and compliance while enhancing transparency and reporting capabilities. Digital Edge provided 24/7 dedicated engineering resources with DevOps and SecOps capabilities, ensuring the security of their systems.

  Business Benefit:

  The integrated cybersecurity, compliance, and operations solution delivered by Digital Edge significantly reduced executive management and staff involvement. The solution offered improved visibility, reporting, and management of workloads, addressing a major pain point for the client.

  Value-Added Benefits:

  • Implementation of a multi-account strategy
  • 30% reduction in internal deployment times
  • Amplified customer centricity through improved scalability and automation
  • 30% average year-over-year cost optimization and increased efficiencies
  • Enhanced visibility through a dashboard for continuous oversight
  • Dedicated DevOps with a highly competent team of cloud engineers and compliance professionals with legal expertise in Regtech

  Business Impact:

  The ongoing collaboration between Global Fintech, Digital Edge, and AWS has transformed the client's organization into a customer-centric, digitally savvy business. The introduction of a new SaaS option has provided the client's user base with benefits such as AWS-compliant security, enhanced resilience, accessibility from anywhere, cost savings, and scalable storage options. Digital Edge continues to offer engineering, production, and governance support.

• During incidents operational ability increases by 90%.

  Cybersecurity Protection For FinTech’s: Success Stories On Incident Response Readiness with Digital Edge

  In the Financial industry, reputation is paramount, underscoring the ability to navigate challenging and difficult circumstances out of a firm’s control. The capacity to function effectively amid adversities, encompassing disasters, outages, and notably, cybersecurity breaches is indispensable for survival. Enclosed are several success stories that illustrate Incident Response as a defensive mechanism for continuous uptime operations. These examples spotlight Digital Edge collaborating with their clients, safeguarding them from prospective cyber breaches and sustaining full operational integrity.

  Digital Edge’s CIRT serves as linchpin in recent Cybersecurity Incident: Securing Operational Capacity at 90%

  Challenge:

  Navigating an acquisition can be both exhilarating and daunting, as it introduces the prospect of inheriting vulnerabilities that may compromise the security of an organization. Such was the case for a prominent International FinTech client. In this instance, the inherited Active Directory, aging and devoid of 2 Factor Authentication, became an unwitting gateway for a successful and undetected brute force attack.

  The intruder, leveraging this security gap, adeptly elevated privileges within the exploited account. Operating stealthily, they crossed between networks, systematically disabling malware protection along the way. The breach only came to light as data encryption was underway, underscoring the subtlety of the intrusion.

  Solution:

  Enter Digital Edge's Cybersecurity Incident Response Team (CIRT), whose expertise became a linchpin in the aftermath. It is important to note that the cybersecurity insurance company after reviewing our actions approved Digital Edge to be part of the overall forensic operations and assigned full responsibility for the recovery to our CIRT, this provided a significant vote of confidence and validation of our capabilities to the client.

  Business Benefit:

  Prompt intervention by the CIRT team curtailed the encryption process and prevented the exfiltration of sensitive information. The intruder, meticulously detected and subsequently eradicated, found no sanctuary within the fortified digital landscape. Remarkably, the client maintained 90% operational capacity throughout the incident, ensuring uninterrupted service delivery to its clients.

  Value-Added Benefits:

  The efficacy of our response owes much to the robustness of our business continuity program and the consummate professionalism exhibited by the CIRT. As part of our ongoing commitment to protect our clients against future threats, Digital Edge implemented enhancements in detection capabilities through the deployment of proprietary technologies and advanced techniques. Notably, Identity Threat Detection and Response measures were integrated, further solidifying our proactive stance.

  Digital Edge Unmasks Cyberthreat with Swift Response and Cutting-edge, Honey Pot Technology, ensuring continuity and no disruption to the workforce

  Challenge:

  Legacy software can pose a formidable challenge in business, often due to its critical role in client delivery. Overcoming this hurdle is no small feat, especially when business warnings about its vulnerabilities go unheeded, and essential technology refresh initiatives are continually postponed.

  The ramifications of such procrastination became glaringly evident in a recent case involving a client reliant on indispensable legacy software. Exploiting a weakness in this outdated system, an intruder successfully breached the client's network, initiating a cascade of consecutive encryptions. Despite the subtlety of the attack, Digital Edge's vigilance and cutting-edge technologies proved pivotal in unmasking the threat.

  Solution:

  Detection occurred through the deployment of honeypot technology, which is a deception that allows one to understand attacker behavior patterns that can identify a threat. Honeypot revealed the intruder's presence during a reconnaissance operation. Swift eradication efforts were executed, but not without a toll. The damage inflicted was significant, prompting a recalibration of the client's operational capacities.

  Business Benefit:

  Digital Edge, undeterred by the severity of the incident, managed to sustain 100% of the client's workforce operability without disruption. The impact on service delivery to the end customers did result in a 2 day delay due based on the legacy software in place determined during the remediation phase.

  Value-Added Benefits:

  This case study underscores the critical importance of addressing vulnerabilities in legacy software and heeding technological warnings. Despite the challenges posed by such incidents, Digital Edge's rapid response and operational continuity measures showcase our commitment to mitigating the impact on our clients. For those seeking further insights or references related to this case study, we are available upon request.

  Digital Edge provides cutting-edge identify Threat Detection and Response System to enable 100% Uptime for Client during Cybersecurity Incident.

  Challenge:

  In the ever-evolving landscape of cybersecurity, the assurance of foolproof protection through training remains elusive. Even with rigorous cybersecurity training, the human factor introduces an inherent vulnerability. This reality is apparent with the escalating threat of Identity Threats, which are responsible for a staggering 40% of exploitations and breaches.

  Business Benefit:

  A recent success story at Digital Edge underscores our commitment to resilience and proactive defense. A valued financial service client fell prey to a ploy, succumbing to a malicious link that triggered the exploitation of Office 365. Digital Edge swiftly took the helm and was able to gain control of the situation.

  Solution:

  Our cutting-edge Identity Threat Detection and Response system promptly flagged a risky login alert, signaling a potential breach. The Security Operation Team, in tandem with the vigilant eyes of the Cybersecurity Incident Response Team (CIRT), quickly investigated the matter. The orchestrated response not only neutralized the intruder but also unearthed concealed spying rules within Exchange Online.

  Business Benefit:

  In a strategic move, the compromised account was meticulously reset to optimal settings, thwarting any lingering threats. The attempt at information exfiltration was effectively thwarted through robust cybersecurity measures implemented by the Digital Edge CIRT.

  Value-Added Benefits:

  Remarkably, the incident left no discernible impact on operations, as 100% of the client's staff remained operational. Services continued seamlessly, undeterred in their delivery to end users. This success narrative not only highlights Digital Edge's expertise in incident response but also reinforces our dedication to safeguarding our clients in the face of evolving cyber threats.

• We increase alignment of cloud IT to compliance requirements to 95-100% during first 90 days.

  Rapid Alignment: Achieving 95-100% Cloud IT Compliance within the First 90 Days with Digital Edge

  Executives within the Financial Industry express growing apprehension regarding the state of their organization's infrastructure, compliance, and cybersecurity resilience. Despite these concerns, decision-makers grapple with internal conflicts that often run counter to their overarching objectives.
  For many small and midsize businesses, the challenge lies in justifying the allocation of resources for a dedicated cybersecurity and compliance team due to budgetary constraints. Consequently, these organizations continue to rely on their conventional IT or DevOps teams to handle these critical functions. However, this reliance on traditional teams proves ineffective, as neither possesses the comprehensive expertise essential for efficiently mitigating and managing risks in cloud environments.
  Complicating matters even more, some Executives hesitate to implement compliance protocols, fearing potential disruptions to profitability. The perception is that introducing a cybersecurity and compliance program might entail significant downtime.
  Conversely, there are those Executives who opt to engage third-party vendors but exercise caution in granting them access to internal production environments. This dilemma prompts the question: What is the optimal solution?
  Enter Digital Edge — a provider offering an integrated cybersecurity, compliance, and operations solution tailored for traditional IT and DevOps teams. This solution not only addresses existing challenges but also enhances visibility and reporting capabilities for their clients. The result is a heightened level of clarity, precision, and automation within their cloud environments.
  To illustrate, let's delve into a few examples of interactions and communications between Digital Edge's Compliance and Security team and IT/DevOps professionals.

  Elevating Compliance in an Investment Relationship Management SaaS Platform

  Challenge:

  In the intricate landscape of regulatory oversight, a client using an Investment Relationship Management SaaS Platform navigated compliance challenges governed by GLBA (Graham Leach Bliley Act), GDPR, and a maze of state-specific privacy laws. Doubts surrounding the platform's capacity to demonstrate compliance across this multifaceted regulatory tapestry prompted scrutiny from company executives.
  Communication channels with the DevOps and development teams revealed that a significant portion of Non-Compliance (NC) issues stemmed from unused and orphan objects. While the DevOps team regarded these as "technical debt" to be addressed in due course, the executive team perceived them as profound risks, foreseeing potential penalties, reputational damage, business disaster, and even legal repercussions, including the specter of jail time. A majority of the NCs were traced back to unencrypted objects and a lack of governance over access.

  Solution:

  Digital Edge, in alignment with senior management, embarked on a collaborative journey with the DevOps team. In a swift and targeted effort, Digital Edge successfully rectified 100% of the Non- Compliance items within an efficient 50-day timeframe. As a proactive measure, Digital Edge implemented guardrails to enforce compliance policies, strategically limiting the DevOps team's ability to introduce Non-Compliance issues or vulnerabilities into the environment.

  Business Benefit:

  A meticulous internal audit conducted by Digital Edge uncovered a substantial gap, with 70% of required controls left unimplemented. The audit further unveiled glaring vulnerabilities in the platform, exacerbating concerns.

  Value-Added Benefits:

  This solution not only averted potential risks but also laid the foundation for sustained compliance and security in the face of intricate regulatory requirements, ensuring the platform's resilience and integrity.

  Enhancing Security in an AML – Anti-Money-Laundering SaaS Platform

  Overview:

  The Anti-Money Laundering (AML) SaaS Platform, predominantly utilized in Europe and the Middle East, operates under the purview of multiple global and local regulations, including the GDPR where its role is defined as a "Controller-Processor" engagement. Digital Edge was enlisted to scrutinize and establish security and compliance protocols for the platform.
  In initial discussions with the Product and DevOps team, resistance emerged with assertions like, "We do not want to give you access to production. We are in control. We know what we do." In response, Digital Edge's compliance team proposed a simple yet illuminating question to the CEO: whether AWS Config was recording. The initial response from the DevOps team, admitting unfamiliarity with AWS Config, underscored Digital Edge's argument that lacking such fundamental infrastructure capabilities makes it impossible to assert the platform's compliance status.
  Upon the CEO's request, Digital Edge then conducted an internal audit that brought to light over 600 Non-Compliance (NC) instances. While these did not pose high-security threats, they did carry potential legal risks and could erode client trust, inviting government penalties.

  Solution:

  Digital Edge's approach to all DevOps concerns about environment access was innovative and effective. Rather than requiring access to the production environment, Digital Edge requested the creation of an audit account by the DevOps team. Access to this account, coupled with the aggregation of all logs, and enabled Digital Edge to perform the necessary work without compromising the production account or its data. Through collaborative efforts with the DevOps team, Digital Edge achieved an impressive 98% compliance for the platform within the initial 90 days. This strategic and non-intrusive approach not only addressed the immediate compliance concerns but also fostered a sustainable framework for ongoing security enhancements and regulatory adherence.

  Business Benefit:

  Digital Edge's approach empowers IT teams with the tools and methodologies to demonstrate that security measures are executed according to established guidelines. This not only instills confidence in CxOs but also provides a structured approach for IT teams to validate and showcase their adherence to industry best practices.

  Value-Added Benefits:

  • CxO Concerns and Business Resilience- CxOs harbor genuine concerns regarding their businesses' ability to withstand serious security threats or navigate compliance audits. The stakes involve not just financial implications but also potential damage to reputation and the overall stability of the business.
  • Trust in Internal Teams-There exists a prevalent tendency among CxOs to trust their internal teams without demanding clear visibility or conducting internal audits. This trust may stem from a belief in the team's competence or a historical reliance on internal processes.
  • Digital Edge's Role is Confidence Building- Digital Edge's intervention, offering comprehensive internal audits and a transparent cybersecurity compliance state, emerges as a crucial factor in building confidence for CxOs.

  The provision of clear mechanisms enables CxOs to not only trust their internal teams but also have tangible proof that security measures align with established standards and protocols. Demonstrating Compliance "By the Books".