Digital Edge policies

How we protect your data and ours

Digital Edge policies start from one idea: everyone should have meaningful choices about how and why data is collected and used. We are committed to ISO standards and publish the policies and public statements below.

Our commitments

These policies are not marketing statements. They are audited every year as part of our ISO 27001 and ISO 9001 certifications, and they apply to every engineer, every client environment and every vendor we use. Where a law sets a stricter rule, such as HIPAA for health information or the NY SHIELD Act for New York residents, we follow the stricter rule.

If you need a copy of a policy, a signed business associate agreement, our certificates or answers for a vendor security questionnaire, email compliance@digitaledge.net and our compliance team will reply within one business day. You can also read how we run compliance programs for clients.

ISO 27001 information security policy

Our high-level information security policy under ISO 27001 (certificate reissued under ISO 27001:2022).

ISO 9001:2015 quality of service delivery

Independently audited quality management for how we deliver services.

HIPAA business associate

We sign business associate agreements with covered entities and protect PHI accordingly.

NYS SHIELD Law compliance

Reasonable safeguards for the private information of New York residents.

CCPA and CPRA compliance

California consumer privacy rights, including the CPRA effective January 2023.

Green policy & workplace policies

Our environmental policy and the New York State sexual harassment prevention policy for all employees.

GDPR

Our General Data Protection Regulation policy and data protection practices.

Questions or complaints: 7 Teleport Drive, Staten Island, NY 10311 · 718-370-3353 · compliance@digitaledge.net

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