From preventing the outage to getting every system back: Digital Edge designs, runs and tests your backup and disaster recovery, and steps in at whatever stage you are in today, including in the middle of an incident.
Example targets (RTO, hours) from a recovery matrix
Illustration; your targets come from your business impact analysis
Disaster recovery (DR) is the plan, technology and practice that bring your IT systems and data back after a disruption: ransomware, a cloud or data center outage, a failed change, human error or a natural disaster. Backup keeps copies of data; DR decides how fast each system must return (the recovery time objective, RTO), how much data you can afford to lose (the recovery point objective, RPO), where systems run in the meantime, and who does what. Disaster recovery as a service (DRaaS) means a provider runs and tests all of it for you; our disaster recovery services cover every step, from the first analysis to the last restore test.
Most companies are somewhere in between. Pick your situation: this is where we start.
No reliable backups or a plan nobody has seen. We put the essentials in within weeks, then build up.
Copies exist, but nobody knows how long a restore takes or what comes back first.
An untested plan is a hypothesis. We prove it, fix what breaks and keep the proof.
Ransomware, a failed update, a lost site: call us. Our incident response and recovery teams work together from the first hour.
Systems are back; now make sure it cannot happen the same way again.
Critical processes and systems, the cost of an hour of downtime, and the maximum tolerable outage.
RTO and RPO per system, grouped into tiers and agreed with the business.
Patching, MFA, segmentation, 24×7 monitoring of servers and backup systems: most disasters are stopped before they start.
The 3-2-1-1-0 rule: three copies, two media, one off-site, one immutable or air-gapped, zero errors in restore tests.
Cloud DR in AWS or Azure, DR into our private cloud, or replication between your sites, sized to each tier.
Who declares a disaster, who calls whom, what comes back first, where the keys and passwords are.
Restore tests every quarter, a yearly failover and tabletop exercise, with reports your auditors accept.
Clean restore, verification, failback to production and lessons learned, documented end to end.
Ransomware crews look for the backup console before they encrypt anything, because deleting backups is how they force a payment. Recent incident reports describe attackers wiping backup catalogs and cloud storage so the business cannot recover. We design backups to survive that.
Spending follows the business impact. A typical matrix looks like this; yours comes from the business impact analysis.
| Tier | Examples | RTO (back within) | RPO (data lost at most) | How we usually do it |
|---|---|---|---|---|
| Tier 1: mission critical | ERP, EHR, payment and trading systems, identity | Under 1 hour | Under 15 minutes | Continuous replication to a warm standby in AWS, Azure or our private cloud |
| Tier 2: business critical | Email, file shares, CRM, line-of-business apps | 4–8 hours | 1–4 hours | Frequent backups with pre-built recovery templates in the DR site |
| Tier 3: important | Internal tools, reporting, test systems | 24 hours | 24 hours | Daily immutable backups, restored on demand |
| Tier 4: archive | Historical data, retired systems | Days | Weekly | Low-cost cloud archive with long retention |
Digital Edge uses an AWS or Microsoft Azure region as your recovery site: systems replicate continuously, recovery resources start only when needed, and tests are simple to repeat. No second building, no idle hardware. We pick the cloud you already run on, or the one that fits your data residency and licensing.
| AWS | Microsoft Azure | |
|---|---|---|
| Replication and failover | AWS Elastic Disaster Recovery | Azure Site Recovery |
| Ransomware-proof backup copies | S3 Object Lock, AWS Backup vault lock | Immutable Azure Backup vaults, immutable Blob storage |
| Backup software | Veeam | Veeam |
| Microsoft 365 backup | Separate backup of Exchange, OneDrive, SharePoint and Teams | |
| Partner status | AWS Level 1 MSSP | Microsoft Solutions Partner, certified Azure team |
Recover into Digital Edge infrastructure in New York when data must stay in a dedicated environment.
Mailboxes, OneDrive, SharePoint and Teams backed up separately, because SaaS retention is not a backup.
Backup jobs, replication lag and storage health monitored 24×7 with tickets and fixes, not just reports.
Ten questions, about three minutes. You get a readiness score and the first gaps to close right away.
Backup is a copy of your data. Disaster recovery is everything needed to run the business again: recovery objectives, a place for systems to run, runbooks, people and tested procedures. You can have perfect backups and still be down for weeks without DR.
The recovery time objective (RTO) is how quickly a system must be back after a disruption. The recovery point objective (RPO) is how much data, measured in time, you can afford to lose. An RTO of 4 hours and an RPO of 15 minutes means the system is back within 4 hours with at most 15 minutes of data missing.
At least once a year for the full plan, and more often for critical systems: we recommend restore tests every quarter and a failover test and tabletop exercise every year. NIST SP 800-34 and most frameworks expect regular, documented testing.
Yes. Call (718) 370-3353. Our incident response team contains the attack while recovery engineers identify clean restore points and bring systems back in business priority order.
A backup that cannot be changed or deleted for a set period, even with administrator credentials. It is the main protection against ransomware crews, who try to delete backups before encrypting servers.
Yes. Microsoft keeps the service running, but retention and the recycle bin are not a backup: deletions, ransomware syncs and expired retention can remove data permanently. We back up mailboxes, OneDrive, SharePoint and Teams separately.
DRaaS means a provider runs your recovery site, replication, monitoring and testing as a managed service. With Digital Edge the recovery site can be AWS, Microsoft Azure or our private cloud, and the service includes runbooks and test reports.
It depends on the recovery objectives. Tier-1 systems with minutes of RPO cost more than daily backups of archives, so we size each tier to its business impact. Cloud DR keeps costs down because standby resources only run during tests and real recoveries.
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Book a 30-minute call. We review your backups and recovery objectives and show you the first three fixes, whatever stage you are in.