Assessment tools

Help desk assessment

Six questions about your users and the support they need. You get the support level that fits: Level 1, 2, 3 or full NOC support.

2 to 4 minutes Free Reviewed by our engineers
How it works

What happens next

Step 1

Answer the questions

One question at a time. You see a preliminary result as soon as you finish.

Step 2

Ask for a follow-up

Leave your name, email and phone if you want an engineer to review your answers. It is optional.

Step 3

Get the details

We contact you within one business day with recommendations and, where it applies, a price.

The result is a preliminary opinion based on your answers, not an audit.

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